Which method of establishing case reserves involves a consensus among multiple claims reps?

• A. Expert system method
• B. Average value method
• C. Roundtable method
• D. Formula method

Answer: (C)

When reserving cases, a consensus among multiple claims reps is achieved through a roundtable discussion where the group collectively reviews the file facts, uncertainties, and potential outcomes to arrive at a single reserve amount that everyone agrees on. This approach relies on collaborative judgment, drawing on diverse experience and perspectives to form a unified estimate. It’s best here because it explicitly seeks agreement across several practitioners, which helps balance individual biases and produces a reserve figure that has broad buy-in and credibility within the team. The other methods rely more on formulas, averages, or automated rules rather than a negotiated, group-approved figure.