Which activity is the core function of roundtable discussions among claims department peers?

• A. Roundtable discussions
• B. Audits
• C. Litigation support
• D. Subrogation negotiations

Answer: (A)

Peer-to-peer collaboration is the essence of these sessions. Roundtable discussions bring claims professionals together to openly share experiences, interpret complex files, and align on how to handle similar situations. The goal is to calibrate judgments, build consensus on standards, and disseminate best practices across the team. This collaborative exchange of information and decision-making is what roundtable discussions are designed to achieve, making the activity itself the core function. Audits are formal reviews for compliance, litigation support involves backing legal actions, and subrogation negotiations focus on pursuing recoveries from other parties—functions that sit outside the primary purpose of these peer discussions.